Contact Us
Thanks for your interest in contacting us. We strive for fast & friendly support for any issues regarding our business. Below are links to several of our departments. Choose the department that best describes your reason for contacting us.
| Contact Our Sales Team | with your pre-sales questions or comments. |
| Contact Our Support Team | for product support questions. |
| General Inquiries | info@my-health-trainer.com |
| Customer Support | support@my-health-trainer.com |
| Sales Inquiries | sales@my-health-trainer.com |
| Toll Free | 1-800-000-0000 |
| Phone | (250) 390-3160 |
| Fax | (250) 390-3159 |
| Office Hours | 6:00AM - 6:00PM (06:00 - 18:00), Pacific Time Seven Days a Week |
| Your time zone: |
7:00am - 7:00pm (07:00 - 19:00)
|
| Office Address | My Health Trainer Online Unit C-2 6439 Portsmouth Road Nanaimo, B.C., Canada V9V 1R6 |
Existing Member Enquiries
If you are an existing member, and have enquiries about your membership, contact support@my-health-trainer.com. Please be able to provide your member username and email address during your enquiry.
Security Issues
My Health Trainer™ Online guarantees privacy and offers rewards for information that identifies individuals committing theft, fraud or wrongdoing. If you have any information or concerns regarding the integrity at My Health Trainer™ Online, or My Health Trainer™ Online processes in general, please call (250)933-6947 or email security@my-health-trainer.com.
Member Sales and Member Services Enquiries
If you have a question about becoming a member of My Health Trainer™ Online or have a question about our services, you may call (250)933-6947 . You can also send an email to sales@my-health-trainer.com requesting information about our online services or to enquire about becoming a member.
Marketing Enquiries
Enquiries about Internet marketing, contact marketing@my-health-trainer.com.
Website Issues
If you experience any errors or omissions from our website, please contact webmaster@my-health-trainer.com. From time to time you may experience delays or inability to contact all or part of the website due to maintenance. Please try back again in a few hours.
Affiliate Enquiries
If your enquiry is about reselling My Health Trainer™ Online memberships, please contact affiliates@my-health-trainer.com.
My Health Trainer™ Online Head Office
You may contact Head Office at the following:
Vice President, OperationsMy Health Trainer Online
Unit C-2 6439 Portsmouth Road
Nanaimo, B.C., Canada
V9V 1R6
Business (250) 250-933-6947
vicepresident@my-health-trainer.com
Please be advised that emails will be answered within 2 business days, not including weekends. For quicker assistance, please feel free to call any of the appropriate phone numbers listed above.
If you will be sending an attachment, please ensure that it is virus free and in Word 6.0, Excel 5.0, Acrobat 3.0, or RTF format. Any picture attachment must be in JPG, GIF, or PNG format. Total email size, including attachments, must not exceed 2.5 MB in size.
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Professional Trainers
At My Health Trainer Online, our trainers are trained in advanced fitness and post rehabilitative techniques through the AAHFRP and accredited in Cog/Kinetics, a breakthrough muscle sequencing technique that guarantees proper muscle tone and strength development every time.
